El Beso Adults Only At Ocean Riviera Paradise All Inclusive Hotel Playa del Carmen, Playa del Carmen
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Key details
About the Hotel
Carr Fed Chetumal Cancun Km 296 Predio, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
Quintana Roo
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
3 persons
615 sq. feet
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
room details
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Rooftop Junior Suite
Max:
3 persons
1455 sq. feet
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
room details
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Pool Side Junior Suite
Max:
3 persons
615 sq. feet
Bed options:
1 King Size Bed
Garden view
Shower
Private pool
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi in public areas
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Adults only
- Baggage storage
- Elevator
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
Services
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Garden area
- Spa & wellness center
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Public Bath
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Patio
- Garden furniture
- Pants press
Media
- Flat-screen TV
- AM/FM alarm clock
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Location
Carr Fed Chetumal Cancun Km 296 Predio, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
Quintana Roo
Map view
Carr Fed Chetumal Cancun Km 296 Predio, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
Quintana Roo
City landmarks
152 Calle Quinta Avenida
Quinta Avenida
3.8
mi
Calle Xcalacoco North of Playa del Carmen
Playa
4400 ft
Beach
Xcalacoco
4200 ft
Punta Bete
3000 ft
Beach
Point Esmeralda
1.8
mi
Beach
Grand Coral Beach Club
1.4
mi
Golf Course
Grand Coral Golf Riviera Maya
1.6
mi
Golf Course
El Camaleon Golf Course
1.4
mi
Punta Venado
2.2
mi
Beach
Punta Esmeralda Beach
1.8
mi
Carr Federal Mza 20 Lt 02
Go Natural Explorers
2.0
mi
Church of Guadalupe
2.5
mi
Calle 88 Norte
Playa Publica 88
2.3
mi
Gallery
Galeria Luis Sottil
2.3
mi
Gallery
Amate Gallery
2.3
mi
28 de Julio Square
2.4
mi
Playa del Carmen
Xca-Ha Park
2.4
mi
Cancun-Tulum Highway
Punta Venado Bike Park
2.5
mi
Kingdom Hall of Jehovah's Witnesses
2.5
mi
Museums
Zona Arqueologica Tulum
2.6
mi
Carretera Chetumal - Puerto Juare Playa del Carmen
Xavage Park by Xcaret
2.8
mi
Albatros
Martina Beach Club
2.9
mi
Carretera Federal Tulum Km 244 A 5 Kilometros Del Cenote Dos Ojos
Cenote Misterio Maya
2.8
mi
Dive Sites
2.8
mi
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
3.0
mi
Gallery
Tierra Huichol
3.1
mi
Av.10 Manzana 144
The Union
3.0
mi
Beach
Shangri-la's Beach
3.0
mi
Events
Salon Tres Rios I
3.0
mi
Shangri-la Caribe Beach Village Resort
3.1
mi
Nearby
Punta Bete
3400 ft
Restaurants
La Brasserie
4500 ft
El Limonar 1 Dentro del Hotel The Fives
Coco's Cabanas
3600 ft
Punta Bete Mexico Xcalacoco
Club de Playa Selvamar
3500 ft
Playa Xcalacoco
Reviews and Ratings
Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
8.4/10
Great
Rooms
8.6
Location
7.8
Service
7.6
Dining
8.0
Bill
United States of America,
March
2025
5.0/10
My stay at El Beso was quite enjoyable overall. The food was above average for an all-inclusive resort, and the service, especially from the staff, was commendable. However, the hotel did show some signs of wear and tear, including ongoing maintenance that made the experience slightly less relaxing than I had hoped.
Rooms
8.0
I stayed in a Junior Suite, which was spacious and well-decorated, but there was a funky smell that could be off-putting. The jacuzzi bath was a lovely touch, allowing me to unwind after a day by the pool.
Service
8.0
Most of the staff were super friendly and attentive, particularly at the various restaurants. However, I did notice that service could be swayed by tips, which felt a bit off for an all-inclusive setting.
Location
7.0
The location is decent, being about 40 minutes from the airport and not too far from Playa del Carmen center. I enjoyed the beach area, although it seemed to have been affected by recent storms and more work was needed.
Dining
9.0
Dining options were plentiful. the breakfast was fantastic with a great juice selection. The Italian and Japanese restaurants were highlights too, although I felt the room service menu could have been more extensive.
Facilities
7.0
The facilities were well-maintained overall, with a beautiful adults-only pool and a convenient shuttle service around the resort. However, the bars closed earlier than I would have liked, limiting nightlife options.
John
United States of America,
March
2025
5.0/10
My stay at El Beso Ocean Riviera Paradise was absolutely wonderful! The resort is beautiful, and the staff genuinely care about making your experience nice. however, I found some aspects, like the overpriced essentials and the resort shuttle service, to be disappointing. Still, the wildlife and nightly entertainment made it a unique experience that I'll treasure.
Rooms
9.0
I stayed in a Junior Suite, which was chic and spacious. I loved the jacuzzi bath in my room! The cleaning staff did a fantastic job keeping everything tidy and comfortable.
Service
8.0
Though most staff were lovely and attentive, I did encounter some who seemed dismissive. On the whole, however, the staff, like Marco and Heydi, provided really good service that made my stay much more enjoyable.
Location
7.5
The resort's location is great, just a 40-minute ride from the airport and near various attractions. the beach was stunning, but I did feel that the shuttle to Playa del Carmen could use a direct route instead of a detour to a store.
Dining
8.5
There were plenty of food choices available which I really enjoyed. my favorite was the Italian restaurant, although I think they should consider extending room service options for a more complete experience.
Facilities
7.0
The resort features multiple pools and beautiful grounds. however, the convenience store prices were outrageously high, which detracted from the overall experience.
Cynthia
United States of America,
February
2025
6.0/10
My stay at El Beso was a mixed bag. The resort itself was beautiful, with great pool areas and a lovely beach. However, the service left a lot to be desired, with inconsistencies and some frustrating experiences during meals. Overall, while I enjoyed some aspects like the spacious room and fantastic dining experiences, I can't overlook the issues with the staff and reservations.
Rooms
9.0
My Junior Suite was spacious, clean, and exceeded my expectations. The housekeeping did a fantastic job, often surprising us with towel art.
Service
6.0
While some staff were very friendly, particularly the drink servers, I found the service to be inconsistent and sometimes pushy with sales. There were issues with check-ins, power outages affecting room service, and misleading information.
Location
7.0
The resort's location was convenient, with easy access to the beach and pools. However, the surroundings included areas bustling with families, which wasn't what I expected from an 'adults-only' designation.
Dining
8.0
The dining options were generally impressive, especially the specialized restaurants like the Steakhouse and Mexican cuisine. I had some issues with the buffet and found many desserts to be disappointing, lacking in flavor.
Facilities
7.0
Facilities were generally well-maintained with clean pools and plenty of sunbeds, but I did find the rough flooring in pools to be a concern. Overall, the amenities were enjoyable but could use some improvements.
George
United States of America,
January
2025
6.6/10
I had a great stay at El Beso—very quiet and conveniently located near the restaurants and lobby. I did notice a musty smell in my room, but the king-sized bed was super comfortable. The staff was friendly and attentive, especially in the buffet dining area, though I encountered some hiccups with service at the front desk and with room service during a power outage. Overall, I enjoyed the food and ambiance.
Rooms
9.0
The Junior Suite was spacious and very clean, perfect for a couple. The musty odor was a minor issue, but the comfort of the king-sized bed made up for it.
Service
8.0
Most of the staff, especially by the pool and lobby, provided excellent service. However, the front desk staff weren't very welcoming and I experienced some inconsistency in service during the power outage.
Location
9.0
Positioned just a 40-minute drive from the airport, the resort is close to all the attractions I wanted to visit. Getting around was easy, and I appreciated the tram service to the beach.
Dining
8.0
Dining options included a buffet with limitless selections, which I found amazing. I particularly loved the Steak House, though some other fine dining spots fell a bit flat.
Facilities
8.0
Facilities were great, with attentive housekeeping and a nice pool area. However, the system for arranging room service could be improved, especially during outages.
Donald
United States of America,
November
2024
5.0/10
My stay at El Beso Adults Only at Ocean Riviera Paradise was largely positive, with really good staff and beautiful surroundings. however, the all-inclusive offerings were somewhat limited and had some inconsistencies. The location is stunning, with access to lovely pools and beach areas, but minor improvements in service logistics could elevate the overall experience. Overall, it was a good getaway, but a few adjustments would help in reaching a luxury standard.
Rooms
8.0
I stayed in a Junior Suite with a Swim Up pool, which was spacious, well-decorated, and provided comforts like a jacuzzi bath. it was lovely to unwind with a cocktail while watching TV. The cleaning staff also did a great job keeping the room tidy and fresh.
Service
8.0
The staff, particularly Heydi and Miguel, were truly really good. their warmth and attention made my stay feel special. However, some disorganization in dining service, especially during breakfast, was noticeable.
Location
9.0
The resort is conveniently located about 40 minutes from the airport, providing access to beautiful beaches and stunning wildlife. the little train was a fun way to get around the complex. It really felt relaxing and away from the hustle of the city.
Dining
7.0
Dining options were varied, with a lovely a la carte menu at Blue Moon. but the limitations on room service and additional charges for some food options were disappointing. There could definitely be improvements in the all-inclusive offerings.
Facilities
7.0
Facilities like the swim-up pool and the beach were fantastic, and overall cleanliness was impressive. but the pricing for essentials in the convenience store really threw me off. A direct shuttle service would also be beneficial.
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